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Register your Moratorium Or Ex-gratia Grievances
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Register your Moratorium / Ex-gratia Grievances
At Equitas, we constantly endeavour to provide the best customer experience to our clients. However, should there arise the need for any customer to highlight any areas of service deficiency/concerns with regards to Moratorium or Ex-Gratia payment, request you to register your grievance by filling the form below.
Register your Moratorium / Ex-gratia
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Equitas Small Finance Bank Ltd.
Phase II, 4th Floor, Spencer Plaza,
No. 769, Anna Salai, Chennai - 600 002
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Customer Care Toll Free Numbers:
Please contact the relevant toll free number depending on the requirement
Banking related : 1800-103-1222For Countries outside India : +91-44-6965-4600
Download Mobile Banking
Bank’s transaction monitoring team will call you only from the below numbers to confirm your transactions, please save these numbers - 1600318008 (Domestic) and 04471624173 (International). Also kindly note that incoming call facility is not available in these numbers, you may reach our customer service in the toll free number 18001031222 for any queries.
Always use the customer care numbers displayed on Bank's official website.
DO NOT use any other numbers since this may put you at risk of fraud.
Please be aware of prank and deceptive calls.
Bank will never ask for sensitive information like Card Number, OTP, Password, CVV etc.
This is to inform you that www.equitasbank.com is the only registered and original web portal of Equitas Small Finance Bank Limited and we do not have web portal in the name of www.equitasbank.co. Anybody accessing the same will be at their own risk and loss and Equitas Small Finance Bank shall not be held liable under any circumstances for any loss of claim suffered by anybody dealing with the said web portal.
